Privacy Policy
Effective Date: January 1, 2026 · Last Updated: January 1, 2026 · Seattle, Washington
Short version: We collect only what's necessary to give you a quote and complete your project. We never sell your information. You can request deletion at any time.
1. Who We Are
Rain Bath Remodeling ("Company," "we," "us," or "our") is a registered trade name (DBA) of Blue Peak Builders LLC, a Washington State licensed residential remodeling contractor located in Auburn, WA. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website or contact us for services.
Contact: rainbathremodeling@gmail.com · (425) 999-6880 · 32240 39th Ave S, Auburn, WA 98001
2. Information We Collect
Information You Provide Directly
- Name — to address you personally
- Phone number — to schedule consultations and send project updates
- Email address — to send estimates, project information, and follow-ups
- Project details — type of service, address, budget, photos you share
- Messages — contents of inquiries sent through our contact form or chat
Information Collected Automatically
- IP address and general location — to verify service area eligibility
- Browser type and device information — for website compatibility
- Pages visited and time spent — to improve our website
- Referral source — how you found us (search engine, ad, referral)
- Cookies — see Section 6 below
3. How We Use Your Information
We use collected information for the following purposes:
- Respond to inquiries and provide free estimates
- Schedule and coordinate home consultations and project work
- Send project-related communications (timelines, updates, invoices)
- Follow up on submitted estimates (we may contact you 1–2 times)
- Improve our website and marketing effectiveness
- Comply with Washington State contractor regulations and record-keeping requirements
- Prevent fraud and ensure website security
We do not use your information for automated decision-making that has legal or similarly significant effects.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share limited information with:
- Service providers — tools we use to operate our business (e.g., CRM software, scheduling tools, email platforms), bound by confidentiality agreements
- Payment processors — when you make a payment; we do not store card numbers
- Legal authorities — when required by law, court order, or to protect our rights
- Business transfers — in the event of a merger or sale of the business, with notice to you
5. Washington State Privacy Rights
Under the Washington My Health MY Data Act (MHMDA) and other applicable Washington State law, you have the right to:
- Know what personal data we have collected about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Opt out of any sale or sharing of personal data (we do not sell data)
- Receive a copy of your data in a portable format
- Not be discriminated against for exercising these rights
To exercise these rights, email us at rainbathremodeling@gmail.com with "Privacy Request" in the subject line. We will respond within 30 days.
6. Cookies & Tracking Technologies
We use cookies and similar technologies for:
- Essential cookies — required for the website to function (cannot be disabled)
- Analytics cookies — understand how visitors use our site (Google Analytics, anonymized)
- Advertising cookies — measure ad effectiveness (Meta/Facebook Pixel, Google Ads)
You can opt out of non-essential cookies at any time by clicking "Cookie Settings" in the banner or by adjusting your browser settings. Opting out does not affect your ability to request services.
To opt out of Google Analytics across all websites: tools.google.com/dlpage/gaoptout
7. Data Retention
We retain your information for as long as necessary to provide services and comply with legal obligations:
- Project records — 7 years (Washington State contractor regulation requirement)
- Inquiries that did not convert — 12 months, then deleted
- Website analytics data — 26 months (Google Analytics default)
- Payment records — 7 years (IRS requirement)
8. Security
We implement industry-standard security measures including HTTPS encryption, access controls, and secure third-party services. However, no internet transmission is 100% secure. If you believe your information has been compromised, contact us immediately.
9. Children's Privacy
Our website is not directed to individuals under 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us and we will delete it promptly.
10. Third-Party Links
Our website may contain links to third-party sites (Google Maps, review platforms, etc.). We are not responsible for the privacy practices of those sites and encourage you to review their policies.
11. California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the sale of personal information. We do not sell personal information. To submit a CCPA request, email rainbathremodeling@gmail.com.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the new policy on this page with an updated effective date. For material changes, we will notify you by email if you are an existing customer.
13. Contact Us
For privacy questions, requests, or concerns:
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